- FAQs
Frequently Asked Questions
COMMON QUESTIONS
Answers families ask us
Clear, honest answers to the most common questions families have about companion care, pricing, scheduling, and how HomeKind works.
No - HomeKind is non-medical companion care. We don't provide nursing, personal support worker (PSW) services, or administer medication. We offer companionship, errands, light housekeeping, meal prep, and transportation.
Yes, wherever possible we schedule the same companion for every visit. Consistency builds trust - and trust is the foundation of good care.
We require 24-hour notice to cancel or reschedule a visit. There are no long-term contracts - you can start or pause care at any time.
Yes. Companions can transport clients to appointments, errands, or outings using their personal vehicle. HomeKind carries non-owned automobile liability coverage for this purpose.
We match based on language, cultural background, personality, hobbies, and schedule. We take this seriously — the right match makes all the difference.
Absolutely. All HomeKind companions undergo a criminal background check including vulnerable sector screening. HomeKind carries $2M liability insurance including non-owned auto coverage.
No HST is charged on personal care and companion services in Ontario. Your rate of $39/hr is the full amount — no tax added.
Call us at (289) 901-4711, WhatsApp us, or fill out the contact form below. We'll book a free, no-pressure consultation to learn about your family's needs.
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Let’s make care feel easier.
Trusted, non-medical companion care for seniors in Brampton & Mississauga – matched by personality, culture, and language so your loved one feels truly at home.